ISO-9001:2000 and TS-16949
ISO-9001:2000 is based on the process approach.Clause 4.1.e and clause 8 require that all
the processes are monitored, measured and analyzed and improved.Six Sigma is very strong in measurement,
analysis and control.Further, the following clauses are fully addressed by six sigma: (The points presented in Italic are TS-16949 requirements and the
points in normal font are ISO-9001:2000 requirements)
5.1.1 Process efficiency – adopt six sigma metrics such as DPMO,
Rolled throughput yield.
5.2 Customer focus – Balance
Scorecard can be implemented to bring focus on customers and internal process
at the top management level.
5.4.1 Quality Objectives
– convert the quality objectives into six sigma Green Belt and Black Belt
projects.
5.6.1.1 Quality management system performance – Tollgate review at
every stage of problem solving (DMAIC) is very effective way of management
reviews.
6.2.2 Competence,
awareness and training – Green Belts and Black Belts certification are problem
solving competencies.Typically Green
Belt training can be given to every employee in the company.Further, six sigma will also take care of
evaluating the effectiveness of the actions.
6.2.2.1 Product design skills – Design for Six Sigma (DFSS) is very
effective for designers.
6.2.2.4 Employee motivation and empowerment – six sigma teams are given
special reward and recognition, which will help in employee motivation.
6.3.1 Plant, facility and equipment planning – DFSS approach can
be used to design the new plants and new equipment.
6.3.2 Contingency plans – DFSS
approach can be used to identify risks and implement plans to reduce the risk
and also identify prioritized contingency plans.
7.2.1 Determination of
requirements related to the product – develop Critical-to-Quality (CTQs) and
Critical-to-Process (CTPs) based on Voice of Customer and Quality Function Deployment
(QFD).
7.3 Design and
development – DFSS approach completely address this requirement.
7.5.2 Validation of processes for production and service provision
– Typically, in six sigma validation is done through Design of Experiments
(DoE)
8.1.2 Knowledge of basic statistical concepts – Black Belt and
Green Belt are trained extensively in application of statistical methods.
8.2.3.1 Monitoring and measurement of processes – based on the process
studies six sigma projects can be defined.
8.4 Analysis of data –
six sigma is very strong on the statistical analysis
8.5 Improvement – The
main focus of Six Sigma is on breakthrough improvement only.
8.5.1.1 Continual improvement of the organization – six sigma is the
benchmarking practice and well established system
8.5.1.2 Manufacturing process improvement – six sigma is very strong on
the variation reduction and the projects can be prioritized.
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